Privacy and online safety are important to Basecanvas.
How Data is collected depends on how our Services are used. Sometimes we get Data directly, such as when You register for a Basecanvas account. Other times we get Data by recording interactions with our Services, for example by using Google Analytics to understand our visitors better. We may also receive Data from third parties, such as our payment provider or identity services.
We call Data that identifies, or that could be used to identify, You as an individual as “Personal Data”. For example, we collect Personal Data when a business registers for a Basecanvas account, an individual answers to a email or survey or the ip address when a browser visits our website. The Personal Data we may collect includes:
We may collect contact details such as name, postal address, telephone number, email address.
A third party that handles payments for us will receive your payment details. To keep your financial data secure, we do not store sensitive payment details on our servers.
We collect technical details such as IP address or a device unique identifier. These are sent to us automatically by your browser or device.
We call Data other than Personal Data “Other Data”. We collect Other Data through a variety of sources. One of our sources for Other Data is cookies and other technologies that record Data about the use of our websites, websites that implement our Services, and the use of our Services generally. Other Data that we may collect include:
When you use our Services, we sometimes store application data on your behalf. For example when you add a workout, we store and process that for you to be able to show workout graphs.
We collect usage information about you whenever you interact with our websites and services. This includes which webpages you visit, what you click on, when you perform those actions, what language preference you have, and so on.
Device and browser data
We collect information from the device and application you use to access our services. Device data mainly means operating system version, device type, system and performance information, and browser type. If you are on a mobile device we also collect the UUID for that device.
Like most websites today, our web servers keep log files that record data each time a device accesses those servers. The log files contain data about the nature of each access, including originating IP addresses, internet service providers, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system versions, device type and timestamps.
Cookies and other technologies
We and our service providers use Personal Data to:
Examples of how we may use Personal Data include:
We may use Other Data for a range of different purposes, provided we comply with applicable law and our contractual commitments.
Basecanvas does not sell or rent Personal Data to marketers or unaffiliated third parties. We share Your Personal Data with trusted third parties, including:
We share Data with entities worldwide that we control, are controlled by us, or are under our common control, to provide our Services. Basecanvas AB is the party responsible for overall management and use of the Data by these affiliated parties.
Aggregated or De-identified Data
We may disclose or use aggregated or de-identified Other Data for any purpose. For example, we may share aggregated or de-identified Other Data with prospects or partners for business or research purposes, such as telling a prospective Basecanvas customer the average amount of time saved by using our Services.
Authorized Third Parties
We employ other companies and people to provide services to visitors to our Services and may need to share your information with them to provide information, products or services to you. Examples such as analyzing data or performing statistical analysis, providing marketing assistance, processing credit card payments, supplementing the information you provide us in order to provide you with better service, and providing customer service or support. In all cases where we share your information with such Service Providers, we explicitly require the Service Provider to accept our privacy and customer data handling policies.
If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all data gathered by Basecanvas on our Services. In this event, you will be notified via email and/or a prominent notice on our Services, of any change in ownership, uses of your Personal Data, and choices you may have regarding your Personal Data.
Safety, Legal Purposes and Law Enforcement
We reserve the right to use or disclose your Personal Data if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
We use reasonable organizational, technical and administrative measures to protect Personal Data within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If You have reason to believe that Your interaction with us is no longer secure (for example, if You feel that the security of Your account has been compromised), please contact us immediately.
To the extent that Basecanvas processing of your Personal Data is subject to the General Data Protection Regulation, Basecanvas relies on its legitimate interests, described above, to process your data. Basecanvas may also process Other Information that constitutes your Personal Data for direct marketing purposes and you have a right to object to Basecanvas use of your Personal Data for this purpose at any time.
You have the following data protection rights:
To exercise any of these rights, please contact us at firstname.lastname@example.org or by mail to:
Vallersviksvägen 50, 18491
We will respond to your request to change, correct, or delete your information within a reasonable timeframe, not more than 30 days, and notify you of the action we have taken.
To the extent prohibited by applicable law, Basecanvas does not allow use of our Services and Websites by anyone younger than 16 years old. If you learn that anyone younger than 16 has unlawfully provided us with Personal Data, please contact us and we will takes steps to delete such information.
Our services are global and Data (including Personal Data) may be stored and processed in any country where we have operations or where we engage service providers. Basecanvas may transfer your Personal Data to countries other than the one in which you live, including the United States.
If You are located in the European Economic Area ("EEA"), Basecanvas AB (Sweden, 559135-7560) is
the data controller of your personal information. This Data Protection Officer can be contacted at
If You are located outside the European Economic Area ("EEA"), Basecanvas AB is the data controller of your personal information. This Data Protection Representative can be contacted at email@example.com.
Vallersviksvägen 50, 18491